PHONE: (732) 920-3434
PHONE: (732) 920-3434
Last Updated: March 30, 2026
At Center for NeuroWellness, protecting your privacy is part of providing good care. This notice explains how we communicate with patients and the public, how we handle your information, and your rights along the way. As a HIPAA-covered entity, we handle protected health information in accordance with our Notice of Privacy Practices, which is provided to all patients at the start of care and is always accessible on our website.
We use SMS text messaging through our EHR and RingCentral for administrative communications.
Types of Messages We Send
How You Opt In
Consent to receive SMS messages is collected at intake. Providing your mobile number and indicating your preference on our intake form constitutes consent to receive the administrative messages described above. By opting in, you consent to receive these messages in accordance with the Telephone Consumer Protection Act (TCPA). Consent is voluntary and is not a condition of receiving care.
Opting Out
Reply STOP at any time to stop receiving messages. You will receive one confirmation and no further texts. To re-enroll, contact our office directly.
Need Help with Opting in/out?
Reply HELP or contact our office by phone or email.
Message Frequency and Rates
Message frequency may vary. Message and data rates may apply depending on your mobile carrier and plan.
Security Notice
Standard SMS is not a fully encrypted channel. We limit the content of text messages and do not include sensitive clinical or diagnostic information. If you prefer an alternative contact method, please let us know.
We use email for both administrative communication and optional practice updates, using a HIPAA-compliant email platform.
Administrative Email
We may use email for scheduling, billing, and care-related administrative matters based on the preferences you indicated at intake.
Optional Practice Communications
We occasionally send communications that may be relevant to your care or experience with our practice, including mental health resources, practice news, office closures, location-specific updates, and information about new services. These communications are entirely optional and have no effect on your care.
You may opt in to receive these updates by indicating your preference on our intake form or by contacting our office. You may unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly. Requests are honored promptly in accordance with the CAN-SPAM Act.
We do not sell, rent, or share your email address with third parties. Email frequency varies; we do not send daily or high-volume emails.
Center for NeuroWellness occasionally hosts educational webinars for outside organizations and CNW community audiences through Microsoft Teams.
Information Collected and How It’s Used
During registration, we may collect your name, email address, and professional affiliation. This information is used to send access details, communicate event updates, and maintain attendance records where applicable. During registration, you will have the option to consent to receive our practice newsletter and email updates. This is voluntary and has no effect on your ability to participate in the webinar. You may unsubscribe at any time.
Recording Disclosure
Some webinars may be recorded. Participants will be notified at the start of any recorded session. If you prefer not to be recorded, you may disable your camera and microphone or contact us in advance.
Third-Party Platform
Webinars are hosted on Microsoft Teams. By joining, you are subject to Microsoft’s privacy policy and terms of service. We are not responsible for data collected directly by Microsoft. You can review Microsoft’s privacy practices at microsoft.com/privacy.
No Provider–Patient Relationship
Participation in a webinar does not establish a provider–patient relationship. Webinars are educational in nature and do not constitute clinical consultation, diagnosis, or treatment.
Participant Privacy
We recommend keeping questions general and avoiding disclosure of personal health information in a group setting. Information shared publicly during a webinar is not protected by HIPAA.
We do not sell your information. We do not sell, rent, or trade personal information to any third party for commercial purposes.
Data protection. We implement reasonable administrative, technical, and physical safeguards to protect personal information. No system can be guaranteed completely secure. We encourage you to contact us by phone for sensitive matters.
HIPAA compliance. Our full Notice of Privacy Practices [hyperlink], governs how we use and disclose your medical records and is provided to all patients at the start of care and is always accessible on our website.
New Jersey law. We comply with applicable New Jersey laws governing the privacy and confidentiality of health and personal information, including protections specific to mental health records.
Updates to This Notice
We may update this notice periodically.
Contact Us
For questions about this notice or your communication preferences, contact our office: 732-920-3434.
This notice supplements but does not replace our HIPAA Notice of Privacy Practices. For clinical privacy matters, please refer to that intake document or contact the office for more information and assistance.